Do you need help?

Payment by bank transfer

Which information do I have to provide when paying by wire transfer?
When paying by wire transfer, we ask you to indicate your invoice number, which will be paid with the wire transfer, in the reference.
Wed, 24 Jun, 2020 at 6:55 PM
How do I know if an invoice has already been paid?
If you select the menu option "Invoices" in your Helpling Profile, you can view every invoice created and check its payment status.
Wed, 24 Jun, 2020 at 6:55 PM
Where can I find my invoice number?
The invoice number can be found on each of our invoices in the upper left corner of the invoice, below the invoice date.
Wed, 24 Jun, 2020 at 6:56 PM
Can I balance several invoices with one wire transfer?
Please transfer each invoice separately, to avoid misunderstandings.
Wed, 24 Jun, 2020 at 6:56 PM
Where can I find Helpling's bank account details?
The bank account details are displayed on each of our invoices below the invoice amount.
Wed, 24 Jun, 2020 at 6:56 PM
What is the payment deadline for paying the invoice?
The invoice amount is due immediately after the invoice is created. Please transfer the amount due within 14 days after the invoice is created.
Wed, 24 Jun, 2020 at 6:56 PM