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Why should I create a customer account?
How can I reset my password?
How can I change my name, phone number or email address?
How can I change my address?
How can I contact my cleaner?
How do you use my personal data?
How can I request a data deletion?
How much does a cleaning with Helpling cost?
For which days and times can I place a booking?
What is the minimal booking duration?
Which booking frequencies are available?
Does the clean include laundry and ironing?
I had a cleaner I really liked, how can I book them again?
Can I book more than one cleaner at the same time?
Can I book on short notice?
Changes to my booking
How can I change the date or time of a booking?
How can I change the date, time or frequency of my booking?
How can I change my booking before it has been confirmed?
How can I change my cleaner?
How can I cancel a single booking?
How can I cancel my regular booking?
Should I give my cleaner a key?
Do I have to provide cleaning materials?
Do I have to be home during the clean?
Am I insured incase of a damage?
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