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Functionalities

Why should I create a customer account?
Your user account is created automatically when you place your booking. It allows you to view all your past and future appointments, manage them, get in con...
Fri, 29 Nov, 2019 at 7:19 AM
How can I reset my password?
Please go to the login area at the following URL https://www.helpling.ch/users/sign_in and click on 'reset password'. Now enter your email address a...
Tue, 13 Dec, 2022 at 11:06 AM
How can I change my name, phone number or email address?
Incase your name, email address or phone number have changed, please go to the following URL https://app.helpling.ch/customer/settings in order to edit thos...
Tue, 13 Dec, 2022 at 11:03 AM
How can I change my address?
Unfortunately, changing your address through your account is not a feature that is currently available. If you'd like to update your address, please s...
Fri, 29 Nov, 2019 at 7:26 AM
How can I contact my cleaner?
Once you have a cleaner confirmed, you'll be able to contact your cleaner through the messaging tool on your Helpling account - just click on the 'M...
Fri, 29 Nov, 2019 at 7:26 AM