Please go to the login area at the following URL https://www.helpling.ch/users/sign_in and click on 'reset password'. Now enter your email address and click 'send'. We will immediately send you an email with a link to create a new password.
If you do not receive that email, please verify that our email has not ended up in your spam folder. Otherwise, we kindly ask you to send us an email to kontakt@helpling.ch